2. Early Help

What is Early Help?

Early Help means getting additional, timely and effective support to children, young people and families who need it. It aims to enable children to flourish and to prevent costly, long term and negative outcomes.

Early Help can refer to support in the critical early years of a child’s life (including pre-birth and pregnancy), but can cover any age when difficulties begin to emerge. This approach enables interventions to take place before critical thresholds are crossed, and pathways become much more irreversible for young people.

Threshold for Assessment (June 2019)

Early Help aims to significantly improve the outcomes for children, young people and families. The Early Help Assessment (EHA)  is a way of identifying needs at the earliest stage for children and young people. Early Help Assessment relies on the principle of all professionals involved communicating with young people, children and families and with each other to assess individual needs, and provide the best integrated package of support.

More information:

You can find out more by reading our Early Help Strategy and Toolkit.

Early Help Strategy for Children, Young people and Families

B&NES Early Help Hub Leaflet

B&NES Early Help Hub 1 Minute Guide

B&NES Early Help Hub Toolkit

Parenting Strategy 2016-18

For full information about Early Help Services please visit Early Help Services

For more information on the Early Help Assessment (EHA)  processes and forms please visit the information on the Bath and North East Somerset Council website. Early Help

If you have questions about the implementation of Early Help Assessment (EHA) in Bath & North East Somerset , please email earlyhelp@bathnes.gov.uk

Request for Service Form for a referral into B&NES Childrens Social Care

A Guide to Information Sharing for Parents/Carers

Information for Practitioners working across Local Authority Boundaries

B&NES Council has agreed a Cross Border Protocol with other Councils to support the work of Early Help across Local Authority borders. Please click here

Below is information for practitioners working across Local Authority boundaries to inform you on the local contact and further information avilable:

Request for Service Form for a referral into B&NES Children's Social Care



  • Point of contact – First Response Tel. 0117 903 6444
  •  Email address – Referrals sent by Webform
  •  Downloadable copies of referral form and early help form – Referrals are made by Webform that can be found here


North Somerset

  • Point of contact - Tel: 01934 426 329
  • Website for further information click here



South Glos:

Concerned about a Child?

  • If you have a concern about a child or young person, please call the Children and Families Assessment and Intervention Team on 01225 396312 or 01225 396313.
  • If outside of office hours, please call the Emergency Duty Team on 01454 615165.
  • If a child or young person is in immediate danger then please dial 999 and ask for police assistance. 

The Local Authority Designated Officer for managing allegations or safeguarding concerns against staff can be contacted on 01225 396810 Monday – Friday in office hours.